Who is Mat Kağıt?
Mat Kağıt is one of Turkey’s most established and comprehensive distributors in the field of digital printing and cutting technologies. We have over 30 years of experience in wide format printing machines, digital cutting systems, laser cutting, industrial printing solutions, and consumables.
Which brands are you the distributor for in Türkiye?
We are the official distributor of HP, Zünd, Eurolaser, Avery Dennison, and many other leading brands in the industry.
Which sectors does Mat Kağıt serve?
We provide services to the following sectors: outdoor advertising, industrial production, packaging, textiles, printing, decoration, architectural applications, indoor/outdoor printing, and personalized production.
Which printing machines do you offer?
HP Latex series and other wide-format water-based, solvent, UV, textile, and industrial printing machines.
What kind of cutting solutions do you have?
Zünd digital cutting systems, Eurolaser CO₂ laser cutting machines and various automation modules.
What are your printing material categories?
Foil, vinyl, canvas, PP/PET products, textile printing media, vehicle wrapping products, laminations, special surface materials.
Do you provide technical consulting for product selection?
Yes. We conduct a needs analysis based on your business model, production volume, and cost targets, and recommend the most suitable machine.
How does the machine purchasing process work?
Our process follows this path: Needs analysis → Demo & test print → Quotation → Order → Installation → Training → Technical service support.
Can I test at your Demo Center?
Yes, test printing/cutting is available for all products by appointment.
Do you offer solutions for special projects?
Yes, we plan customized configurations for industrial and project-based production to suit your investment budget.
What are the delivery times?
It depends on stock availability and machine type. We share the exact delivery schedule at the time of ordering.
Do you provide installation and training services?
Yes. All machines are installed by authorized technical teams, and operator training is provided.
How long does it take to supply spare parts?
We stock spare parts for the brands we distribute. For out-of-stock products, we offer the fastest supply options based on the scope and budget of the project.
Do you provide after-sales technical service support?
Yes. We provide comprehensive technical service with both on-site and remote support.
Is periodic maintenance mandatory?
We recommend it. Periodic maintenance extends the life of machines, reduces production errors and downtime losses.
How quickly do you respond in case of a malfunction?
Depending on the location and the workload of the technical team, we respond either the same day or the next day.
Can operator training be requested again?
Yes. New operators can receive retraining or advanced training.
Do you offer financial support?
We can provide investment financing through HPFS (HP Financial Services) and other leasing models.
What are the payment terms?
Depending on the project and machine type, a 30% down payment is usually required upon order confirmation. The remaining amount is collected according to the delivery and installation schedule.
How does the billing process work?
After order confirmation, an invoice will be issued, and the process will be initiated according to the payment method chosen.
Are supplies always in stock?
Yes, we operate with a high stock level policy.
Can I get a sample of the material?
Yes, samples of suitable products can be sent.
Do you offer discounts for bulk purchases?
Yes, we offer customized pricing based on demand volume and product group.
How can I contact you?
You can easily reach us via the contact form on our website, by phone, or by requesting a demo appointment.
Can I get a quick response on technical or business matters?
Yes, our sales and technical teams are structured to respond to requests very quickly.