Mat Kağıt holds a highly educated, technically very well trained , experienced and professional Technical specialist staff who supplies high quality, high level and sustainable pre-sale, after-sale and technical support services to its customers.
Mat Kağıt’s technical service engineers attend all necessary basic and advanced training courses offered by the equipment and software manufacturers which they are the Distributors for, ensuring a highly theoretical knowledge accompanied by a highly efficient field experience .
To supply high quality technical service in its fastest, most efficient and sustainable ways, Mat Kağıt holds sufficient stocks of spare parts along with all the proposed spare-part kits recommended by its’ suppliers .
Mat Kağıt Technical Service has adopted the mission of fast return -fast intervention-fast solution to their customers with a continuous high quality service given 24 hours and 7 days a week.
Mat Kağıt’s Technical Service has always adopted the vision to closely follow up on new technological developments and innovations and to carry this knowledge to their customers with the help of the experience that they have gathered throughout the years in the field.